Next steps after you've been set-up
You've just been set-up and most of your staff have been trained. Here's what's next.
Finalize staff training
If you have staff remaining to be trained, we'll be contacting you to arrange times to stop by and finalize the training.
Figure out your elevator pitch
Here's a quick way to explain the program to your customers:
'The Local Frequency is a shop local cash-back program. You earn Local Dollars on all your purchases.
The best way to earn is by loading and paying with the app - you get 3% or more back when you pay with Local Dollars! Every business's LD reward is listed in their business profile in the app. You also get 3% for cash/debit, and 1% for credit card.
Local Dollars that can be spent like cash at any of the 100+ local businesses on the program.'
Promote online
We've already started promoting your business to Local Frequency members, through the app and social media.
Social media
These are our social media handles:
Twitter: localfreq
Facebook: thelocalfrequency
Instagram: thelocalfrequency
Social media promotion for your customers
Here’s some information on how to share a “first time loader” promotion with your social media followers, and we've included a picture that you're welcome to use.
Right click on the image above and select 'save image as...'
Example post:
"Are you using Local Frequency yet? The best way to use it is to load and pay with Local Dollars. It’s easy. Load up in the app, then pay with Local Dollars to earn cash-back on all of your purchases. It’s like an add-on to your credit card. Get your credit card points, plus cash-back when you scan to pay!
Local Dollars give you cash-back while supporting local business. Local Dollars stick to our community and recirculate within the group of local businesses.
For those of you who haven't loaded in the app yet, here's a bonus to get you started:
Open the app, go into the settings, and tap "Enter Promo Code"
Type the code from the picture "FIRSTTIMELOADER"
Load at least $25, and they’ll bump up your balance by 7!
Get some extra cash to start using it here! There are over 100 local independent businesses working together on the Local Frequency. Download the app and start using Local Dollars."
Logos and app store links
Here's some images and links to use for your own website and social media posts. To download an image, left-click on the image to open it, then right-click on the image and select 'Save image as'.
The Apple Store link is https://itunes.apple.com/ca/app/the-local-frequency/id1052872482?mt=8
The Google play link is https://play.google.com/store/apps/details?id=com.protegra.thelocalfrequency&hl=en
Videos about the program
Feel free to share these videos on social media:
Here's a link to our video 'how the app works'
Here's a link to our video 'why shopping local matters'
Make customer connections
By handing out sign-up cards to your customers and scanning their app/card, you have made a connection to them. You can use these connections to send them offers to encourage them to visit again.
How to give Local Dollars when the terminal isn't working
Write down the customers member number found under their scan code, and the purchase amount. At a later time, when the terminal is working, swipe left on the "Scan" screen to bring up the "Type" screen that lets you manually enter the transaction. A reminder that you can't accept payment in Local Dollars using this method.
Contact us for anything else
If you need more cards, need a refresher, or have any other questions, please send us an email at support@thelocalfrequency.com or call us at (204) 272-2210.
